SHIPPING POLICY

1. Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Domestic Shipping

We offer the following shipping options for orders within the United States:

  • Standard Shipping: 3-5 business days ($5.99)
  • Expedited Shipping: 2-3 business days ($12.99)
  • Free Shipping: 5-7 business days on orders over $75

3. International Shipping

We currently ship to select international destinations. International orders typically take 7-21 business days to arrive depending on the destination. Customers are responsible for any customs and import taxes that may apply.

4. Order Tracking

You will receive a tracking number via email once your order has shipped. You can use this number to track your package through our carrier's website.

5. Shipping Restrictions

Due to the nature of our products, we cannot ship to PO boxes. Please provide a physical address for delivery. Some international destinations may have restrictions on our products.

6. Delays

While we make every effort to deliver your order on time, factors such as weather, customs delays, or carrier issues may occasionally cause delays beyond our control.

7. Damaged or Lost Packages

If your package is lost in transit or arrives damaged, please contact us within 14 days of receiving your shipping confirmation email at thattorpedo@gmail.com with your order number and details.

8. Changes to This Policy

We may update this shipping policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions about our shipping policy, please contact us at thattorpedo@gmail.com.

Last Updated: January 1, 2025